Not receiving payment on my ecommerce site
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I just launched a complete rebuild of my ecommerce website (on Wordpress). I had about five customers make a purchase, and when I did not receive payment, I discovered that the developer made a typo in my email address in the PayPal settings within Woocommerce. I corrected my email and contacted the customers to ask them to cancel their order and try again. They did, and despite my email address now being correct, I am still not receiving payment. How do I correct this?
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Hi @sadielizz,
Welcome to the community forum and thanks for posting.
If an issue with receiving payments from your eCommerce website persists, it could be because the email address on your account is not yet confirmed. We'd be happy to assist you further if you'd like to contact us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone.
Intars
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