Not received payment through Ebay

casjones
New Community Member

Hi,

Our first sale on ebay was put on hold through paypal to verify us.  Then we were verified and our second sale was put through our paypal account. We are still missing our first sale. Does anyone have any idea where this payment would be?  We have checked our ebay account and it said the person sent the money through paypal, but it has never shown up in our paypal account. We also never received any email confirmation about the payment, but the person has proof that the money was sent. Any help? Thanks!

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