Not received an email about a payment

Joel6419
New Community Member

I have sold two items on ebay but have not received an email from PayPal saying they have paid even both showed me they had via screen shots. Email address is confirmed so how can I find out where the money is as it's not showing pending and I haven't received an email.... 😕

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Joel6419

 

Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down under ''postage'' and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


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Kudos / Solution appreciated.
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Joel6419
New Community Member
Thanks have checked and the email is correct...
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