Not cancelling my automatic payment
Sonal231
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Posted on
Jul-07-2021
12:40 AM
When I clock on cancel my subscription it says 'An unexpected error has occurred. We apologise for the inconvenience. Please try again later.
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PayPal_Tricia
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Jul-09-2021
02:09 PM
Hi @Sonal231,
Sorry to hear of the trouble cancelling a subscription.
It sounds like the error might be due to a browser issue. Please try clearing your cache and cookies. Once that's completed try again using a different browser.
I hope this information helps!
Thanks,
PayPal_Tricia
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