Not cancelling my automatic payment

Sonal231
Contributor
Contributor
When I clock on cancel my subscription it says 'An unexpected error has occurred. We apologise for the inconvenience. Please try again later.
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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @Sonal231

 

Sorry to hear of the trouble cancelling a subscription. 

 

It sounds like the error might be due to a browser issue. Please try clearing your cache and cookies. Once that's completed try again using a different browser. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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