Not able to pay
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
'We're sorry. We can't complete your purchase at this time.'
For some unknown reason when I come around to pay for a service I am buying I get the message above, our paypal balance is all available and there should be no reason why this is happening, I have confirmed both email and phone number.
Any help on why this is happening would be greatly appreciated.
- Labels:
-
Making a payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Do you have a back up card linked to your Paypal account as well?
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@kernowlass wrote:
Do you have a back up card linked to your Paypal account as well?
I have neither a backup card or bank account linked, I use it for the paypal wallet.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That would be why then, you can use your wallet only but at some stage you have to add a card to act as a back up funding source and to verify your account.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.