Not Refunded to the Bank account

[lseeyou]

Payment using bank account on October 31.

Order cancelled, refunded next day.

It's November 10 and on paypal says refund COMPLETE.

Nothing in the bank account yet... is this normal???

[kernowlass]

@lseeyou 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212

[lseeyou]

Thanks for your reply. Im the buyer. I used bank account payment option through paypal. Still no refund in my bank account. It says refund completed in my paypal account. Who i need to contact so they can verify? Thank you!

[kernowlass]

@lseeyou 

i know you are the buyer, did you actually read my reply???

[lseeyou]

Sorry my mistake, english not my main language. Since 31 October almost 2 weeks pass by... you say up to 1 week, isnt weird all this time? Thank you

[kernowlass]

@lseeyou 

I also said that varies country to country and I can't possibly know the bank processing times in your country unfortunately.

[lseeyou]

Ok will need to wait. Thank you for your help!