Not Getting A Full Refund after a declined transfer

Ilikebumbums
New Community Member

I tried to transfer 770php to my mother's bank account the other day, then earlier this morning I got an email saying my transfer was declined, so I went and took a look at my account, I received a refund but it was only 570php, is this just a bug? or is there some sort of fee that I missed?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ilikebumbums 

 

If you have a failed bank transfer withdrawal then you get charged a failed withdrawal fee.


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