None of my depop payments have gone to my account (been 6 weeks)

charlilk
New Community Member

hello

i've sold £110 of items from depop over the last 6 weeks. logged into PayPal today and none has gone through. checked that the correct PayPal was linked to my account and changed my depop email to match my PayPal email. made sure everything was verified. completely stuck on what to do and what has happened. 

charlie

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@charlilk

 

changed my depop email to match my PayPal email.

 

Buyers would have paid to the email address that was on Depop at the time they paid, if it was the wrong one then they would have had the option to cancel.

Have you added that wrong email to your paypal account and verified it to see if any of the payments show up?


Advice is voluntary.
Kudos / Solution appreciated.
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