New account can't receive payments

[lawrencegg]

My wife just opened a new PayPal account, but she can't receive payments.  When I try & send her money, it comes up "This recipient can't accept payments right now."  What gives?

[kernowlass · Accepted solution]

@lawrencegg 

Is she in the U.S as well?

If so then make sure she has confirmed her email address AND verified her account as per links.

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-email-address-faq1485?app=searchAuto...

https://www.paypal.com/us/smarthelp/article/what-is-paypal's-account-verification-process-faq444?app...