New Account: Unable to make a payment. Could pay £4.

[simports]

Hey, lovely to meet you all. I am  been using PayPal personal account for years but this new company account is really not working for me.

I have set up and verified the debit and credit card. 

Successfully made 1 small payment and received 1 small payment up to £10. 

Now each I need to pay a larger amount and its just not working and keep defaulting to unsuccessful screen asking me to contact customer service. 

Please are you able to help me with this. 

Kind regards

Vinita

[Anonymous_User]

As this is a public community, unfortunately no one here can view user account info - you may want to contact customer service for assistance - they should be able to look at your account setup and advise.   You can also reach out to PayPal via their Facebook and Twitter Account, both are supported by PayPal employees.

[kernowlass]

@simports

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.