Need help!!

chamithrosa
New Community Member

I made a online payment recently. But got a message via paypal that "We're sorry. We cannot complete this payment. Please contact the seller with reference ID". However, the actual transaction had happened and a received a notification from my credit card company. I have given the relevant information to the seller. I was wondering whether there is anything more that can be done to sort out this issue as I have no proof of the payment (other than the notification from my credit card)??

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