Need help with refund
Danlee55
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-05-2021
04:39 PM
My refund went to the debit card that I recently canceled and the PayPal account has been updated with the new debit card How can I get the money from the closed card to the newer correct card ? Nothing else has changed about the account or the bank . . Grateful for any advice given on how to transfer the funds over
Labels:
- Labels:
-
Payment methods
-
Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-08-2021
02:01 PM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
If its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund in Payments Archives
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Getting money back from Ebay in Payments Archives
- How do I get refund on sending money to a friend that has no way to review it in Payments Archives
- Refund not received in Payments Archives