Need help please
Louiseh123
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Posted on
Feb-16-2020
11:50 AM
Just tryed to order something online and had issues paying through PayPal but when I looked at my bank account it shows that it has taking the money 4 times from my account and now I don't know if I will get charged 4 times and I don't know how to cancel it please help
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Making a payment
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PayPal_AshleyM
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Feb-20-2020
01:49 PM
Hey @Louiseh123,
What you've described sounds like your bank may have placed the funds on an authorization hold, which would simply set the money aside while they wait for us to confirm or cancel the transfer. If that's the case, you should see them release back into your balance. If not, you need to reach out to your bank to see what options they have regarding the transfers. Hopefully you receive the funds back soon!
- Ashley M
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