Hi everyone,
Hope you are well. I have sold an item on eBay on 3rd October and the buyer has now asked me for the tracking number. Unfortunately I cannot find the postage receipt for this that contains the tracking and will need to refund the buyer assuming she's not received the item by now.
But if I find the receipt, for example, 2-3 weeks down the line and see on the tracking that she's actually received the item, is it possible to reinvoice the buyer?
Any advice would be greatly appreciated. Many thanks
