Mystery £10 taken by paypal

Uluma
New Community Member

I have been charged £10 on my bank account by PayPal with it saying "PayPal PAYMENT" "DD". However this does not appear on my PayPal account. What is this?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Uluma 

 

A direct debit..you have an automatic payment set up?

 

To check:

Go to Account Settings (gear icon) > Payments > Manage Automatic Payments

 

Or it could be a transaction that was partial funded by PayPal balance and the rest from direct debiting your bank account.

 

Please contact customer service for further assistance:

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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