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My transaction has 'null' infomation

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Contributor

My transaction has 'null' infomation

Hi,

 

I have a trouble that my transaction has no infomation to trace:

Annotation 2020-03-27 001951.png

 

Does this is a bug?

3 REPLIES 3
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Esteemed Advisor

Re: My transaction has 'null' infomation

@IchiroPP 

 

Its a personal payment (friends/family) and not goods/services so it must be from a family member or close mate.

So surely you would know who sent it?

They must have used a nickname on their paypal account which is why their full name does not show, why not ask them?


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Highlighted
Contributor

Re: My transaction has 'null' infomation

thanks for the reply

so how can i send back to them if my account is in limited?

Highlighted
Esteemed Advisor

Re: My transaction has 'null' infomation

@IchiroPP 

 

Depends what limitations have been imposed. 


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.