My refund to a buyer has been charged but they say hasnt come through.
joe_pickin
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Posted on
Jul-09-2018
04:05 AM
I have been sent money over through the business payment of paypal and i have now had to refund the payment which i did and it has not only charged my paypal but also my bank and the buyer is now saying that the payment has not come through. what should i do?
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2 REPLIES 2
kernowlass
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Jul-09-2018
12:40 PM
Do you mean funds were removed from your paypal balance AND your bank account when you refunded?
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Kudos / Solution appreciated.
joe_pickin
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Jul-09-2018
02:51 PM
yes funds were removed from my bank account but we’re charged and are still pending on my paypal balance as that is my preferred way of payment.
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