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My pending payment

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My pending payment

Hello guys. On the 11 on December 2018 I ordered an iPhone 6s and minutes after the confirmation payment email, eBay removed the add from eBay then I received an email from eBay saying that the transaction was from a compromised account, so I was asked to cancel the order which I couldn’t because I was told that the seller did not accept the payment. So my money has been on pending payments here on PayPal and I was advised that I would get back my money after a month, now yesterday on the 10 January I checked and that pending payment is showing that it was completed and eBay is still saying that I haven’t paid anything. Is the money coming back to me or what? Help me understand. Thank you.
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Esteemed Advisor

Re: My pending payment

@Owen26

 

Locate the payment transaction, click it, then click "Report a problem", to file an Item Not Received dispute and escalate it to a claim right away.


Kudos & Solved are greatly appreciated. 🙂
1 REPLY 1
Esteemed Advisor

Re: My pending payment

@Owen26

 

Locate the payment transaction, click it, then click "Report a problem", to file an Item Not Received dispute and escalate it to a claim right away.


Kudos & Solved are greatly appreciated. 🙂