My order to purchase a catch gift card is not going through

irbhojani
New Community Member

Error Msg:

 

We're sorry, we can't complete your purchase right now.
Please return to the seller's website and choose another way to pay.
Login to Me Too
1 REPLY 1

amethyst01
PayPal Employee
PayPal Employee

Hi,

 

Thank you for contacting PayPal.

 

With the error message you're getting we highly suggest to contact the seller and coordinate with them to check what other payment method they have available.

 

With PayPal, you can use one of the following payment methods:
  • Your bank account
  • Your Visa, MasterCard, Discover or American Express card
  • If you have a PayPal Cash or PayPal Cash Plus account, you can also use your balance.
You can select and change your preferred way to pay online whenever you want. Here's how:
  1. Click Wallet.
  2. Under Payment Methods, click the payment method you would like to make your preferred payment method.
  3. Click Set as preferred
Please note that you need to link a card or link a bank to your account before you can select it as a preferred way to pay.
 
Changing your preferred payment method will not affect billing agreements, subscriptions, or recurring payments. You can update your payment preference on billing agreements, subscriptions, or recurring payments at any time in your account.  

 

Hope this helps. Stay safe.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.