My client hit refund instead of transfer. How do I refuse/cancel the refund?
AnneM1
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Posted on
Nov-04-2018
06:59 AM
Good morning, I sent money to someone in France. It appears they hit the 'refund' button instead of the 'transfer' button as the payment is now showing as 'refund pending'. I would like to cancel the refund so that this person keeps the money and can transfer it to their bank account. How do I/they do that? Thanks in advance.
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Refunds
4 REPLIES 4
nevadasmith
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Nov-04-2018
07:19 AM
you cant do anything until you receive the refund,then you can refund back??
30 cents transaction fee is not refundable.
kernowlass
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Nov-04-2018
08:06 AM
You can't 'refund' a 'refund', all you can do is 'send' it again when you get it back.
Advice is voluntary.
Kudos / Solution appreciated.
AnneM1
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Nov-04-2018
09:22 AM
AnneM1
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Nov-04-2018
09:24 AM
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