Money stuck in limbo

Dylan_12
New Community Member

Buyer cancelled an order accidentally and now he doesn't have a request and I don't have the money anymore. How can i get the money back so i can try again?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dylan_12 

 

Once the payment is back in his funding source then send him an invoice or money request to pay again?


Advice is voluntary.
Kudos / Solution appreciated.
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