Money still not coming after i confirmed email
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Hi EEnergy8,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Has your friend sent you funds in the same currency as what is registered on your PayPal account balance?
- Siobhan
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Hi EEnergy8,
It is possible that he may have sent it to a different email address? Check with your friend to see what email address he sent it to and make sure it is added and confirmed to your PayPal account.
Thanks
Paula
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Hi @EEnergy8,
I'm very sorry to hear that you're being prompted to confirm your email after it's been confirmed. It may be that there is also a currency issue with the payment. Is there a separate email advising you that, due to the currency of the payment, you have to accept it? Please also check your spam/junk mail folder in case it went there.
Olivia
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Hi @EEnergy8,
Hmmm, let's try this. Please try adding dollars to your currencies in your account, and see if the payment comes through. It may take a few minutes to come through after adding the currency, but if that's the issue, it should come through after adding the balance.
Log in to your account, go to Wallet, then click Manage Currencies. You should have the option to Add a currency there. Select the currency of the payment you were sent, then click add currency.
I hope this helps!
Olivia
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