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Money sent

Sarahmaz123
New Community Member

Money sent

I was sent money and it still has yet to pop up in my PayPal

1 REPLY 1
PayPal_Meghan
Moderator

Re: Money sent

Hi @Sarahmaz123

Welcome to the Community! 

I'm sorry to hear that you haven't received the payment yet. To accept a payment, the email or phone number the payment was sent to needs to be confirmed. Otherwise, the payment will not link correctly to your account. If both your email and phone number are already confirmed, then you'll want to check with the sender to see if they accidentally mistyped your information. I'll include a couple of Help Center articles to help you make sure your email and phone number are confirmed. 

How do I confirm my email address? 

How do I confirm my mobile phone number with PayPal? 

I hope this helps!

- Meghan


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