Showing results for 
Search instead for 
Did you mean: 

Money sent

New Community Member

Money sent

I was sent money and it still has yet to pop up in my PayPal


Re: Money sent

Hi @Sarahmaz123

Welcome to the Community! 

I'm sorry to hear that you haven't received the payment yet. To accept a payment, the email or phone number the payment was sent to needs to be confirmed. Otherwise, the payment will not link correctly to your account. If both your email and phone number are already confirmed, then you'll want to check with the sender to see if they accidentally mistyped your information. I'll include a couple of Help Center articles to help you make sure your email and phone number are confirmed. 

How do I confirm my email address? 

How do I confirm my mobile phone number with PayPal? 

I hope this helps!

- Meghan

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. Thanks!