Money sent not appearing in recipient's account

Daisy33
Contributor
Contributor

Hello

 

I am new here. can anyone help me please?.

 

I am trying to send someone some money.  They sent me their email and I sent the money but they have now contacted me to say the money has not appeared in their paypal account.

On my activity it says  "money sent. ****** has not accepted yet".

I have told them this but the money still hasn't gone through.   It's embarrassing for me and I don't know what to do next.  I would be grateful for any assistance.   Thank you

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Daisy33

 

Sorry but if there is a cancel option then the email is NOT correct.

They must have made a mistake when they gave it to you to send them money OR its wrong on their invoice or auction.

You may as well cancel as the funds are going nowhere.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Daisy33

 

Double check the email address that was used to pay and make sure there were no spelling mistakes.

Ask if there email address is verified?

Is there a cancel option?

Was it sent in another currency?


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Daisy33
Contributor
Contributor

Thank you so much  Kernowlass for your quick response.Smiley Happy

Yes the email is correct and there is a cancel button  but I do not know if their email is verified.

 

Thank you I will check with them and report back 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Daisy33

 

Sorry but if there is a cancel option then the email is NOT correct.

They must have made a mistake when they gave it to you to send them money OR its wrong on their invoice or auction.

You may as well cancel as the funds are going nowhere.


Advice is voluntary.
Kudos / Solution appreciated.
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Daisy33
Contributor
Contributor

Hello again Kernowlass.

 

You are absolutely right and I am all kinds of an idiot!!!   There was a dot missing in the email address.

 

So sorry to have bothered you but many thanks for your kindness

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Daisy33

 

No problem, was an easy mistake, glad its sorted.  Smiley Happy


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