Money returned by bank but still not in my account

[Aaro]

11 days ago I withdrew from Paypal to my bank. Next day my bank rejected the transfer and returned the money to Paypal. 10 days latter the money is still not in my account. 

[kernowlass]

@Aaro 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).

[Aaro]

Hi, and thanks for your response. I am in The Philippines. It is now Jan 22 and Paypal has still not restored my money to my Paypal account. Nor has Paypal contacted me to explain anything. 

I might add that the difficulty I encounter when trying to email Paypal about this issue is that I cannot do it directly from the Help page. I have to first look for a relevant topic before the website opens a field to write in. My problem does not match any 'questions' they have listed. So I cannot email. Do I really have to make an expensive overseas phone call on my mobile?