Money request error on Country change for guests

erikbeland
Contributor
Contributor

Hi,

I have a problem where the person getting a money request wants to pay as a guest. When they arrive to the billing form and they change the country, the page refreshes with the new country but the rest of the form doesn't appear. Instead this message below the country select is shown: "We're sorry, something went wrong. Make sure you have the correct URL.". Some countries like Belgium or United States will show the form, but the country the person wants to select is Canada.

 

Anyone has an idea about what's going on?

 

Thank you

Login to Me Too
4 REPLIES 4

singulink
Contributor
Contributor

Did you ever figure this out or get some help with this? I'm having the same problem and this is 7 months later...

Login to Me Too

singulink
Contributor
Contributor

Multiple networks, computers and systems all produce this same behavior when the country is changed to Canada:

 

Capture.PNG

Login to Me Too

ostoean
Contributor
Contributor
I’m having the same problem. This is frustrating, how can we resolve this ???
Login to Me Too

cclarkson1
New Community Member

Same issue with "Canada."

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.