Money received, but my balance hasn't updated
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Where is my money? I received money earlier today, the transaction is finished, but my money never arrived to the paypal account.
Yes I have a confirmation email from paypal, yes the transaction is completed according to paypal's website, no I've not owed money to paypal or anyone else and no I've not done any transactions, nor do I have any subscriptions linked with paypal.
In other words, I have 38.5$ that should have been in my paypal account at this very moment, but it's not there. Any help to be received? Has this happened to anyone else? Has this been resolved for anyone else?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Same issue here, just happened to me. Transferred 19 pounds from Prolific and although the transaction shows on my paypal account, my wallet is empty! And I have done NO payments anywhere. I just needed to renew my Netflix subscription!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's happened to me as well. A customer had bought through Paypal and the transaction shows completed but nothing in the balance.
Must be a glitch at paypal. I've switched off paypal for my checkout and using Stripe until it's sorted.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Issued refund but had money taken from my account instead. in Transactions Archives
- The money is showing in activity but not on my balance paypal in Transactions Archives
- 75 days open case, chargeback cancelled, money withdrawn by paypal in Security and Fraud Archives
- Permanent Limitation - 180 Days ! What's next ? in Security and Fraud Archives
- RECEIVED PAYMENT BUT NOT SHOWING IN BALANCE in Transactions Archives