Money on pending

Petrukha1
New Community Member

First time used PayPal business to make invoice. Customer paid, his bank was charged. But money on pending (unclaimed)

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Petrukha1 

 

If its pending / unclaimed on the senders side then either they made a mistake with the email address that they used to send the funds ie typo or misplaced dot etc OR your email address has not been verified.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Rich
Moderator
Moderator

Great information, kernowlass!

 

Petrukha1, it is also important to make sure that your account has been verified. Also, if the buyer sent an eCheck, it may take some time for the payment to complete. I would not recommend providing the service or goods until the status of the payments shows as "Complete". 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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