Money on hold

Janet98
New Community Member
My moneys been put on hold, the customer has already received the item, how do I get the money out of hold
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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @Janet98 

 

Im sorry you were not able to access the money right away.

There are several reason why money will be put on hold. 

For details please visit the link below.

https://www.paypal.com/uk/smarthelp/article/FAQ1987

I have found an article that may help. Kindly visit the link.

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

Hope this helps! Stay safe.

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