Money on HOLD

AbelM
Contributor
Contributor

Hello,

 

I'm new to PayPal, i have already received a $ amount from one customer without any issues, at the second payment the status is ON HOLD , since i have provided my services and not a physical product i don't have any tracking number to specify in order to speed up the process. 

Please advise what is the best way to handle this types of issue!

Thanks! 

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