Money not showing up after accepting my payment in Gmail

Benlv1978
New Community Member

I received two emails from my mother who sent me $40 and $45 separately from her PayPal account to mine. I accepted both of them and they said that both of them were mow available in my account but when I check my PayPal balance, nothing has changed. What is the deal? This was competed hours ago and now I am getting worried that PayPal lost my money or money or something? Has anybody else ever had this problem and how did you resolve it? Kindest regards, Ben

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Benlv1978 

 

Were you sent an email to claim it?

Only may be this new policy?

 

https://www.paypal.com/us/smarthelp/article/what-can-i-do-with-my-personal-paypal-account,-paypal-ca...


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Kudos / Solution appreciated.
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