Money debited to old debit card

alanb423
New Community Member

Hi there, 

 

I was recently refunded some money for items I bought online, but the money was refunded to my old debit card.

Even though I paid for the items with my new debit card with paypal.

The refund isn't showing in my bank account will this money be refunded to my new debit card or do I contact the retailer again?

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@alanb423

 

If old and new debit cards belong / ed to the same bank account then your refund should go through ok.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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