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Money Received Via Friends and Family option is pending

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N45 Contributor
Contributor

Money Received Via Friends and Family option is pending

Hi All,

 

Money Received Via Friends and Family option is pending

 

Sender tried both bank account and debit card method but same outcome, any idea?

 

Thanks

3 REPLIES 3
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Moderator

Re: Money Received Via Friends and Family option is pending

Hi @N45,

 

Welcome to the community.

 

If you mean it is pending from the senders side then the problem would be on their end and you would need to ask them to reach out to us directly. Make sure they have your correct email address. If the payment is pending from your side, please click on 'details' next to the payment for more information on an expected clearing date. 

 

Hope this helps,

Siobhan

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N45 Contributor
Contributor

Re: Money Received Via Friends and Family option is pending

Matter already resolved, I had to press accept for money to be available
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Moderator

Re: Money Received Via Friends and Family option is pending

Glad to hear it. 🙂