Money Paid Into Dead Account.

bradT1
New Community Member

Hi all. so ive sold something on ebay but its been paid into an old paypal account that has been deactivated. How do I  go about getting my money? Do I need to reactive the dead account? Thanks.

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@bradT1,

 

If the PayPal account has been closed, you wouldn't have the ability to reopen it.  As a result, I recommend contacting our customer service teams for further assistance with recovering the funds.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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