Money I win paid into my paypal

[Amandahutton]

I won money online at monopoly casino who say they paid my winning to my paypal acc and its in the unclaimed status well first of all I don't even kno I'd or how I can locate this as I'm not good at this new age technology and 2nd I did however manage to display my account details at PayPal and others nothing to say or even suggest I have money to be claimed in fact it displays my acc is 7p in the red can anyone help me on how to find my winning as I'll never manage to locate this money by myself and it will go back into my gaming account if I don't find it thank you all suggestions welcome

[sharpiemarker]

@Amandahutton

Find out what email address the casino sent the money to and add that email address to your PayPal account and confirm the email address when PayPal send a email to that email address.

[Amandahutton]

Thank you sharpiemarker,but they say if I didn't deposit using the email I have registered with their site they wouldn't know who's account its been sent,its an absolute nightmare trying to locate this money and I feel the gaming site are doing little as possible to help me

[Amandahutton]

I'd also like to add my account at monopoly has been closed today and reason they gave was A comment a I made saying, " I was relying on payment of my winnings for Xmas " . Apparentently this statement says i have gambling issues ,as along with notice of account closure I received was a list of organisations who help people deal with gambling issues , I won this money on 6th DEC and by 17th DEC wen I still hadn't received the money I emailed monopoly asking if they would reverse the payment and repay it into my registered PayPal acc as I was hoping to have it by now as xmas is just round the corner . That's what I was saying only because I still haven't got my winning ,yet they have interpited that as if was relying on winning , when in fact I'd already win the money n technically it belongs to me and was merely asking to have it for Xmas as I tried to explain , if u have a fsmily who on earth couldn't appriciate extra money at Xmas, But because of that comment my account was closed and also got barred from every other gaming website monopoly are assoc with I find this absolutely ludicrous and an absolutey insulting ,and at the end of the day its all because I tried to withdraw money I won fairly Disgusting so it is my

[kernowlass]

@Amandahutton

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.