Mistake in processing payment as payment instead of friends and family

Dsch
Contributor
Contributor

Hi  I am collecting money from a group of friends for tickets to an event that we are all going to.  I am not selling tickets.  I am just the person in charge of the group order.  One of my friends mistakenly sent the money via the “payment of goods”  instead of friends and family.  Can we fix that?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dsch

 

Click on the transaction and use the refund option at the bottom of that details page.

You will only lose the 30c fixed fee amount.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dsch

 

Click on the transaction and use the refund option at the bottom of that details page.

You will only lose the 30c fixed fee amount.


Advice is voluntary.
Kudos / Solution appreciated.
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