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Missing payment

New Community Member

Missing payment

Someone sent me some money, and they got a confirmation email, but I have not received anything on my end!? HELP

1 REPLY
Volunteer Advisor

Re: Missing payment

@Angel871

 

Double check the email address they sent the funds to and make sure it was correct without any spelling mistakes.

 

Then ask if it says next to the transaction in their paypal account.

 

1. Pending / unclaimed.

2. Pending / unclaimed with a cancel option.

3. Sent / completed.

 

Finally was the payment in a currency you can accept?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.