New to the community? Welcome! Please read our Community Rules and Guidelines
Join the live Q&A with our Community moderator team Wednesdays, 1-2pm PT (4-5pm ET) and Fridays, 4-5pm GMT. Learn more in Community Events
Hi I am Miss Priya. Recently i have sold an item through eBay which is nothing but the fridge with freezer for 120£. But till now the amount was not credited in my account. When i log in to my eBay account it says that the buyer has already made the payment on 11th July 2018 at 9.12am. And when i log in to my pay pal account it says that i received 8.60£ for the same item which i sold. But the matter is i didn't sell the item for 8.60£ i sold it for 120£. I use only one bank account which is Barclays. The statement didn't show the amount credited. Could you please help me to sort out this issue.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.