Metro bank account balance has dropped, but Paypal payments still pending
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Hi,
Paypal purchases I made earlier this week are showing up as pending in the Metro Bank app, but this has clearly been subtracted from my balance. So now it looks like I don't have enough money left in the account for the pending money to be taken out. Additionally, Metro bank now sent me a text that my balance can't cover those payments and fees will be charged if I don't top up this account. What the actual **bleep**?
Please advise, this is giving me enormous stress.
Kind regards,
D
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Hi @T_Dynz,
Thank you for your post and welcome to the Community Forum!
In general, when you choose to pay using your bank account as a funding source, we charge your bank account 5-7 days after the date of the PayPal payment. We anticipate the money to the seller, but the charge will occur a few days later. If you don't have enough money in your bank account at the time of the charge, we may charge a secondary funding source such as a linked card, or your balance. This may cause a negative balance on the account and if this happens, you can always top up the balance by following the on-screen instructions.
I hope this helps!
Martina
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