cancel
Showing results for 
Search instead for 
Did you mean: 

MasterCard issues

New Community Member

MasterCard issues

First, I linked my MasterCard with PayPal and verified it, also I set it as preferred while paying for anything.

But when I try to pay for something and I login into PayPal, it always ask me for another Credit Card, when this one is already verified and there's money in it, does anyone know what's the problem by any chance?

1 REPLY 1
Moderator

Re: MasterCard issues

Hi @Tuna117,

 

Hopefully this has since been resolved, but it almost sounds like either the card is being declined by the card issuer or our security system is detecting an issue. To be certain, a customer service agent would need to look into the payment attempts for you. If you are still experiencing declines like the one you described, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you for joining the Community!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.