MRS

makojudit
New Community Member

I ordered an item (E-bay) by an accident, so I cancelled it immediately.
The problem is, that I haven t got my receive my refund.

PayPal transaction ID 3BE91404H33738816

Please, can you to locate the refund?

 

Thank you

 

Judit <Removed>

Login to Me Too
1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @makojudit,

 

Thank you for your post and welcome to the Community Forum!

 

I understand your concern regarding the refund on the account. All refunds will be sent back to the payment method of your original payment. If you've used your credit card to complete the transaction then your refund will go to your credit card. It may take up to 30 days for the refund amount to appear on your card statement. If you've used your bank account then the refund will initially go back to the PayPal balance before being auto swept back to the original funding source (bank). It may take up to 5 business days for the refund amount to appear on your bank account. Here's the link to know more information. If you still do not find the refund on the account, kindly reach out to our customer support team so that our advisors can help you accordingly. 

 

I hope this helps.

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.