Lost money
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Hi @papuks3,
I'm sorry to hear that you have sent a payment to the wrong person. Is the payment marked unclaimed? Is there a cancel option? If the email address to which you sent the payment does not have an account associated with it, you may have a cancel option. If you do not, I would suggest reaching out to that email address to request refund of the payment.
If the payment was for Goods and Services, you will have the option to open a dispute for Item Not Received in the Resolution Center if the payment recipient does not cooperate. If the payment was a Friends and Family payment, the only avenue for reimbursement is to communicate with the recipient of the payment.
I hope this is resolved smoothly!
Olivia
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