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Lost between email and PayPal

J2fixedit
Contributor

Lost between email and PayPal

I received an email stating I had a refund at PayPal but my PayPal account doesn’t show it. Where is it and how do I get it? Thanks y’all
2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Lost between email and PayPal

@J2fixedit 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
J2fixedit
Contributor

Re: Lost between email and PayPal

Ok thanks for your help. So the payment will go directly back to the bank? I thought it would go to my pp account and then l would have to transfer lt myself.