Keeps asking me to "add a card"

markreidapu
Contributor
Contributor
My Paypal account is directly linked to my bank account but I am trying to make a purchase and it keeps saying "Add a Card" to complete this purchase.
Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @markreidapu,

 

Uh oh! This sounds like a security issue; we may be asking you to add a card as a backup payment method for your bank. Doing this adds protection to your payments in case there's ever an issue retrieving funds from your bank. It's possible we will stop allowing you to complete payments without this added security in the future. i hope this information helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.