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It says I received a payment, no money have hit my account..

New Community Member

It says I received a payment, no money have hit my account..

Im am trying to accept fund sent to me.. When I accept, it tells me to verify, I haev Verified all day.. what is going on. When I try to report the problem, Its says I can't , because I have already received the funds... I HAVE NOT RECEIVED THE FUND.. what should I do????