It's been since October and I never received a cancelled payment.

baeify
Contributor
Contributor

I never got my money refunded. $92.91. Transaction ID: 9CJ754565L839492V <edited> (MONEY SENT- CANCELLED)

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@baeify 

 

The funds usually go back to the original funding source. Arrival times may vary:  

 

- Bank payments, 3-5 or 5-7 days, depending on your bank. 

- Cards, about a week, up to 30 days depending on your issuing card. 

- PayPal balance, fairly instant. 

- Split payments between PayPal balance and card/bank, see above.

 

To contact customer service for further assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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