Issues with receiving money EBAY

MarkAl87
Contributor
Contributor

I am selling an item on ebay. And the guy literally paid 4 times , and Ebay & Paypal still says no payment occurred !!

Look at this pictures to see t<removed> <removed>hat there is something wrong with paypal and ebay ! How do i refoudn credits which i dont have ?

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3 REPLIES 3

PayPal_Megan
Moderator
Moderator

Hello, @MarkAl87.

 

It sounds like this could be an unclaimed payment or a decline by PayPal or eBay. Did you ever receive confirmation emails from PayPal of the payments, or did you never see the payments in your account. I also may be best to contact eBay support as well. Thanks!

 

Kindly,


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MarkAl87
Contributor
Contributor
Thank you for your answer. No i received not any emails from paypal. I contacted the support center and they confirmed me that there was made an attemp of 4 payments to my account and they were all rejected. But it has been 5 days now and the buyer still didnt receive any of his money back.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@MarkAl87 

 

1.

You need to read this policy as you are in 1 of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL

2.


Go to ebay and click on 'sell' put in anything (as you aren't going to actually list anything) until you get to the main page > scroll down near the bottom and where it says payment methods check the email address that is on that page, is there a spelling mistake or old one?


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