Issue with decline transaction
Ej7746
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Posted on
Mar-19-2020
03:16 PM
Hello. I received money on facebook via paypal. But i wanna cancel the transaction and give that money back to the sender since i cant link to my bank account of my country with American paypal account. I cant accept that money either. Plus, I cant find refuse or cancel button. Asked paypal agent but i had to wait for 7hours to get resposes. Please help me..Thanks
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1 REPLY 1
allspark
PayPal Employee
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Mar-26-2020
03:25 PM
Hi @Ej7746,
I'm sorry to hear about the difficulty you're having with this transaction.
It sounds you've already reached out to one of our customer service teammates.
If you still need assistance, please contact us here:
https://www.paypal.com/us/smarthelp/contact-us
Thank you.
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