Issue with decline transaction

Ej7746
Contributor
Contributor
Hello. I received money on facebook via paypal. But i wanna cancel the transaction and give that money back to the sender since i cant link to my bank account of my country with American paypal account. I cant accept that money either. Plus, I cant find refuse or cancel button. Asked paypal agent but i had to wait for 7hours to get resposes. Please help me..Thanks
Login to Me Too
1 REPLY 1

allspark
PayPal Employee
PayPal Employee

Hi @Ej7746

 

I'm sorry to hear about the difficulty you're having with this transaction.

It sounds you've already reached out to one of our customer service teammates.

 

If you still need assistance, please contact us here:

https://www.paypal.com/us/smarthelp/contact-us

 

Thank you.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.