Issue with card

Haley_001
Contributor
Contributor

hey I was wondering if anyone could help me, I'm trying to buy something on the origin site and my paypal account when I go to buy says I dont have a payment method but when on the actual paypal site I have a valid card connected to my account (its a debit card)

Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Haley_001 

 

Have you confirmed the card with the 4 digit code when you added it?

Is the billing address of the card the same as the address on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haley_001
Contributor
Contributor

@kernowlass 

yes I have, Ive bought stuff from the origin site before no problem with the same card

Login to Me Too

PayPal_Randy
Moderator
Moderator

@Haley_001,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.