Is there possible to talk to a real person with Paypal

[shumike]

Hello, 

I cancelled a payment, mark as cancelled in Paypal but the payment was made anyway into my bank account. 

So, I have no idea of where to go. 

So if anyone have ideas of how to deal with paypal that will be great!

Kind regards!

Thank you!

[kernowlass · Accepted solution]

@shumike

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.